Privacy Policy 

Last Updated: December 22, 2025
Effective Date: December 22, 2025
Website: www.techrhyme.com
Business Entity: TechRhyme LLC

1. Introduction

At TechRhyme, we help professional service firms and small businesses automate repetitive tasks—without collecting mountains of your personal data. This policy explains exactly what information we gather, why we need it, and how we protect it. No legalese. No surprises.

We’re committed to transparency because your trust isn’t a line item on an invoice—it’s the foundation of our business.

2. Information We Collect (And Why)

✅ When You Voluntarily Provide It

• Contact/Consultation Requests:
  Name, email, phone, company name, and workflow details when you book a demo, download a resource, or contact us.
  Why? To respond to your inquiry and tailor solutions to your needs.
• Service Onboarding:
  Business email, CRM/calendar credentials, and workflow specifications when you become a client.
  Why? To build and maintain your automations (e.g., connecting your Gmail to QuickBooks).
• Payments:
  Billing address and payment details processed securely via Stripe (we never store full credit card numbers).
  Why? To invoice you and comply with tax laws.

⚠️ Automatically Collected Data

• Cookies & Tracking:
  We use minimal, non-intrusive tools:
  • Google Analytics 4 (anonymized IP tracking) to understand site traffic.
  • Calendly cookies to remember your booking preferences.
  • Essential session cookies for site functionality.
    No third-party ad trackers. No hidden data brokers.
   
• Log Files:
  IP address, browser type, and pages visited (standard server logs).
  Why? To maintain site security and performance.

❌ What We Don’t Collect

• Sensitive data (SSN, health records, racial/religious info) unless you explicitly provide it for a specific workflow (e.g., automating employee onboarding for your HR team). Even then, we delete it after 30 days unless legally required to retain it.
• Data from your automations (e.g., your client emails, financial records). You own and control all data processed through your workflows. We only access what’s necessary to fix broken automations—with your permission.

 

3. How We Use Your Information

• To deliver, maintain, and improve your automations.
• To respond to support requests and send service-related updates (e.g., “Your Zapier workflow failed at 2 AM”).
• To comply with legal obligations (taxes, subpoenas).
• Never to sell your data or build advertising profiles.

 

 

4. Sharing Your Information

We do not sell or rent your data. We only share it when:

• Required by Law: To comply with court orders or government requests.
• With Your Explicit Consent: E.g., if you ask us to connect your automation to a third-party tool like Salesforce.
• Trusted Subprocessors (with strict contracts):
   

  Service	Purpose	Privacy Policy Link
  Stripe	Payment processing	stripe.com/privacy
  Google Workspace	Email, calendar, document storage	policies.google.com/privacy
  Zapier/Make.com	Workflow execution	zapier.com/privacy
  Calendly	Booking management	calendly.com/privacy

• Business Transfers: If we merge or sell assets (you’ll be notified first).

 

 

5. Your Rights (GDPR/CCPA Compliant)

If you’re in the EU, California, or Colorado, you have the right to:

• Access the personal data we hold about you.
• Correct inaccurate or incomplete information.
• Delete your data (unless we must retain it for legal/tax reasons).
• Opt out of marketing emails (unsubscribe link in every email).
• Portability: Request your data in a machine-readable format.
• Restrict Processing: If accuracy is contested or processing is unlawful.

How to Exercise These Rights:
Email us at privacy@techrhyme.com with “Privacy Request” in the subject line. We respond within 7 business days.
Note: We may verify your identity before fulfilling requests.

 

6. Data Security

We implement industry-standard safeguards:

• All data encrypted in transit (TLS 1.3+) and at rest (AES-256).
• Access controls: Only 3 team members can view client workflow data—and only when necessary.
• Regular security audits and breach response plans.
• No data is stored on local devices—everything lives in encrypted cloud environments.

⚠️ Important: While we protect our systems, you’re responsible for securing your third-party accounts (e.g., your Gmail password). Enable 2FA everywhere.

 

7. Data Retention

We keep your data only as long as needed:

• Website Visitors: Anonymized analytics data for 14 months.
• Prospects: Contact details for 24 months after last interaction (then auto-deleted).
• Clients:
  • Account data: For 6 years after contract ends (tax/legal compliance).
  • Workflow data: Immediately deleted when you cancel service or disconnect tools.
  • Payment records: 7 years (IRS requirement).

 

8. International Data Transfers

We use subprocessors based in the United States (Stripe, Google) and EU (Calendly EU servers). All transfers comply with:

• GDPR Standard Contractual Clauses (SCCs)
• CCPA/CPRA contractual terms
• Colorado Privacy Act (CPA) safeguards

 

9. Cookies & Tracking Choices

• Essential Cookies: Required for site functionality (cannot be disabled).
• Analytics Cookies: Managed via Google Analytics. Opt out here.
• Calendly Cookies: Disable via your browser settings.
• Do Not Track (DNT): We honor DNT browser signals.

 

10. Children’s Privacy

Our services are not intended for anyone under 18. We do not knowingly collect data from children.

 

11. Policy Updates

We’ll notify active clients via email 30 days before material changes. All updates are posted here with a new “Last Updated” date.

 

12. Contact Us

Questions? Concerns? We’re human and responsive:

• Email: privacy@techrhyme.com
• Mail: 5900 Balcones Drive STE 100, Austin, TX 78731
• Data Protection Officer (DPO): Available upon request for EU clients.

We resolve complaints within 10 business days. If unsatisfied, you may lodge a complaint with your local data authority.